Warranty

Warranty coverage

Motorsport Simulator warranty obligations are limited to the terms set forth below:
10 years warranty. We are proud to offer 10 years warranty on all components of Motorsport Simulator manufactured by our company, if something breaks as a result of a manufacturing fault or material defect, we will fix it. (One or two year manufacturer’s warranty on all electronic components, seats and harness. Warranty on electronics for commercial use may vary). Motorsport Simulator does not provide any warranty whatsoever, express or implied, with respect to normal wear and tear, accidents, acts of God, viruses, self-installed software, after-market products, modified Motorsport Simulator products (except those which were modified by Motorsport Simulator) or on any item, including software, hardware or component parts, not manufactured by or for Motorsport Simulator, and other exceptions as set forth below. All warranties become null and void if the hardware component is opened for any reason, including for attempts at repair, unless performed by the manufacturer or as directed by and under the supervision of Motorsport Simulator. If a warranty defect arises and a valid claim is received by Motorsport Simulator within the Warranty Period, Motorsport Simulator will, in its sole and unfettered discretion, and at its sole option, either (1) exchange the part with a new, used or refurbished part that is at least functionally equivalent to the original part, or (2) refund the purchase price of the part. A replacement part shall have the warranty remaining on the original part. When a part is exchanged, any replacement item becomes your property and the replaced item becomes Motorsport Simulator’ property. When a refund is given, the part(s) for which the refund is provided becomes property of Motorsport Simulator.

Exclusions and limitations

This Limited Warranty applies only to software developed by or for, and hardware parts manufactured by or for Motorsport Simulator. The Limited Warranty does not apply to any modifications of any kind, including the modification, alteration, addition or removal of any hardware part or any software added by the retailer, consumer or end user, even if packaged or sold with Motorsport Simulator hardware. Manufacturers and suppliers other than Motorsport Simulator may provide their own warranties, but Motorsport Simulator, to the extent permitted by law, provides its parts on an “as is” basis. Self-installed software, including without limitation system software, is not covered under this Limited Warranty. Simulator software is covered by a software warranty issued by the manufacturer thereof. Motorsport Simulator does not separately warranty any software. Motorsport Simulator does not warrant that the operation of the part will be continuous or entirely free of defects or errors. Motorsport Simulator is not responsible for any damage arising from failure to follow instructions relating to the part’s use. This warranty does not apply: •(e) to a part that has been altered, modified or adjusted such that it produces a change in the functionality or capability of the product in any way; •(f) to consumable parts, such as batteries, unless damage has occurred due to a defect in materials or workmanship; •(g) if any serial number has been removed or defaced; •(h) to retailers; •(i) if the product is made available for general, mass, public or commercial use, whether or not for profit or in exchange for any other benefit conferred; •or (j) if the hardware has been opened for any reason, including for attempts at repair, except those performed by the manufacturer or as directed by and under the supervision of Motorsport Simulator.

(a) to damage caused by products not manufactured by Motorsport Simulator;
(b) to damage caused by normal wear and tear, accident, abuse, misuse, flood, fire, earthquake or other external causes, including acts of God;
(c) to damage caused by operating the part outside the permitted uses described by Motorsport Simulator;
(d) to damage caused by alterations, modifications or adjustments to the product or its subcomponent parts, or by service (including upgrades and expansions) performed by anyone who is not a representative of Motorsport Simulator;
(e) to a part that has been altered, modified or adjusted such that it produces a change in the functionality or capability of the product in any way;
(f) to consumable parts, such as batteries, unless damage has occurred due to a defect in materials or workmanship;
(g) if any serial number has been removed or defaced;
(h) to retailers;
(i) if the product is made available for general, mass, public or commercial use, whether or not for profit or in exchange for any other benefit conferred;
or
(j) if the hardware has been opened for any reason, including for attempts at repair, except those performed by the manufacturer or as directed by and under the supervision of Motorsport Simulator.

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